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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-15-2018 05:26 PM

HP Recommended
Product: hp LaserJet Pro 400 M401n
Operating System: Microsoft Windows 10 (64-bit)

My printer only prints the lines of underlined text. it won't print text.  I've tried printing from all my different software...Excel, Word, Property Sidekick et cetera... No text will print - only lines and boxes if they are in the document. 

There is no eror message either.  This started when the power was suddenly cut on Friday - my power strip was accidently unplugged.  Please help!

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