• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-25-2018 09:41 PM - edited ‎11-25-2018 10:13 PM

HP Recommended
Product: LaserJet Flow E77822
Operating System: Microsoft Windows 10 (64-bit)

We have networked printers deployed through GPO.

 

I am setting up some printer shortcuts (double sided, recycled paper etc) for a new HP E77822 laserjet printer.

When I make the setting on the 'Printing Defaults' tab in the driver for the printer (on the print server) they sync to the users computers OK (takes about 20secs). I can see the shortcuts on the users workstations printer preferences so they have been applied. Problem is if I remove theses shortcuts from the driver on the print server, they do not get removed from the users computers? Even if I update the GPO the newly created shortcut remains.

 

I am not sure is this is driver related or not?

 

We are using the HP Univeral Printing Driver (v6.6.5)

 

Any advise would be appreciated.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.