• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 09:35 PM

HP Recommended
Product: HP Laserjet 1015
Operating System: Microsoft Windows 7 (32-bit)

I am facing problem printing on custom page size. I have HP Laserjet 1015 on Windows 7

I have setup a custom page of size 4.1x5.8 inch and when I try to print on this page the half page is being printed on page and half on roller

 

I was using this printer with same custom paper size on Windows XP till my old system got corrupted. 

 

I installed fresh Windows 7 on my system, since then facing this problem.  I have not changed any settings in device. This problem started just after installing Win 7. This problem is not specific to any software. I have tried printing thru notepad resulting same condition.

 

The printed doc image is attached below

 

reciept.jpg

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.