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‎11-06-2019 05:48 AM - edited ‎11-06-2019 06:26 AM

HP Recommended
Product: Jetdirect 620n model J7934G

Good day, i found myself at work with a beautifull problem. At the moment all pcs at work use direct ip connection for printing, using the jetdirect card.

The new problem is this one. The card is working, i can log into the webpage for the configuration, i even updated the firmware at the last publicated ( number V.29.26) but the pcs won't connect, regardless if the printer was already installed, or if it's a new installation. During the process of adding the printer via TC/IP in windows 7 pro, i can add the ip address, but the printer won't be recognized.

Has anyone already stumbled across a similar problem?

 

thanks in advance for you time.

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