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06-30-2021 07:05 PM
Product: HP Laser Jet Pro MFPM148fdw
Operating System: Microsoft Windows 10 (64-bit)
The printer displays the message:
Press okay to use available media, I press okay then it displays, load tray 1 plain letter, I press okay and then it displays unexpected paper size load Oficio in tray 1. Then it prints the first job I sent to the printer which is a test page. I can't get anything else to print.
I don't understand the available media, I am only printing plain letter, I have never printed anything else.
What shoudl I do to fix the problem.

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