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HP Recommended
HP Laser Jet Pro MFPM148fdw
Microsoft Windows 10 (64-bit)

The printer displays the message:

Press okay to use available media, I press okay then it displays, load tray 1 plain letter, I press okay and then it displays unexpected paper size load Oficio in tray 1.  Then it prints the first job I sent to the printer which is a test page.  I can't get anything else to print.   

 I don't understand the available media, I am only printing plain letter, I have never printed anything else.

What shoudl I do to fix the problem.

 

 

 

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