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‎11-15-2018 10:37 PM - edited ‎11-15-2018 10:48 PM

HP Recommended
Product: HP 6700
Operating System: macOS 10.13 High Sierra

Hi, about two months ago my printer began printing or not documents I send to it, seemingly arbitrarily.  I've had the printer since March 2014 and have not have this problem before. Sometimes the documents I've sent hours earlier will print in the middle of the night while I'm asleep, and the printer will wake me up. Surprise!  But sometimes the printer doesn't print at all. And sometimes it will print instantly--as it used to do, before these problems began. Everything looks fine with the connection, the printer settings, the wireless modem, and my computer, but of course, I have turned off and unplugged everything, multiple times, and turned it all on again, for a reset. Doesn't help. A few weeks ago, with the help of Apple Tech Support which spent hours with me troubleshooting the problem, I downloaded all of the updated HP drivers to my iMac and the printer instantly began working as it had before the problems began -- only to return to the same weird behaviors two weeks later.  I'd appreciate all ideas and suggestions (please explain clearly, as I'm not super tech-savvy) Thanks very much, Laura

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