• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2021 07:45 AM - edited ‎12-10-2021 07:48 AM

HP Recommended
Product: HP MPF479fdn
Operating System: Microsoft Windows 10 (64-bit)

Hey all,

 

I got several m479fdn Printers in my ipsec-Network connected to terminal servers on a different location. Unfortunately the printers keep being stuck on zero Byte job after successfully printing said job when people print multiple jobs at once.

It prints the file, but then just doesn't seem to get the info that the job has been processed right away so it keeps hanging in the queue for several minutes, blocking the other jobs from being printed.

 

I tried different drivers, lowered the MTU, deactivated advanced print features, tried both RAW and LPR protocols.

No print jobs get stuck when being printed locally without the ipsec-connection.

 

Any ideas?

 

Greetings,

Quest

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.