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Hello,

 

I have the same Problem, but this way don´t work for me.

At the reinstall I get an Message with unknown StringID and then the setup is finish.

I can see the printer in the printers list, but there is allways the message "Error"

I have try to setup the printer with new firmware, but the toll don`t allow a update of the Firmware, if the Firmware is the same as the Printer have.

I don`t know what I should do now...

 

Some Ideas?

 

Best Regards

Michael

 

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