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‎02-16-2021 09:36 PM

HP Recommended

HP Officejet 6830 will not print black ink. My 6830 started to have black ink printing problems Spring 2020. Black ink would get steaky then eventually fade to nothing. Massive printhead cleaning with program and printing in super high quality would bring it back briefly but then gone again. Tried to buy new HP ink cartridges but HP had recalled all cartridges of this type. Waited 6 months or so til cartridges came available again. Tried new cartridge and stll nothing. Removed printhead and went through extensive clean process. Still nothing. Purchased new printhead and installed today. Color will print still but still no black. Ran many printhead cleanings, tried printhead allign but always fails because no black ink test lines are printed. Tried the unplug reset procedure. Still nothing so I have tried everything I can find on this forum or anywhere else on the internet to try. I’m thinking something with the recalled cartridges damaged something but I can’t find any info on why there was a recall. Don’t really want to make this printer a boat anchor. Please help. Thanks

Maybe time for a class action lawsuit

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