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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-22-2018 02:05 PM

HP Recommended
Product: HP OfficeJet Pro 8610 Product #A7F64A
Operating System: Microsoft Windows 7 (64-bit)

I've tried all available printer maintenance features, in addition to full reset, reinstall driver, reapply firmware, HP Doctor, reseating printhead multiple times and replacing all cartridges with genuine HP.  Local printer via USB.

 

 

Lower part of ABC chopped + moved up?Lower part of ABC chopped + moved up?

 

Unable to find anything on the web remotely similar, so I'm posting a photo of the clean printhead page, which clearly shows the issue.

 

Any help will be appreciated.  If we're talking printhead replacement here, it's a new printer (not an HP).

 

Anyone/all who can chime in with some thoughts:  thank you kindly in advance!

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