-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Printers
- Samsung M2830DW won't connect to new wifi

Create an account on the HP Community to personalize your profile and ask a question

01-16-2018 09:32 AM
My client had the M2830DW connected to his wifi and everything was fine. We got a new router, and now we cannot connect the printer to the new network. I tried EVERYTHING. Direct wireless setup, USB Cable setup, WPS setup with and without PIN, turn off/back on, unplug/replug - you name it, I tried it. Printing the configuration page shows that the printer SEES the new network, but it also says Not Connected.
Nothing in the 200+ PAGE MANUAL says how to restore the printer to the default settings. On pages 107 and 118 of the manual, there's a reference to "Clear Setting" in relation to network setup, but there are no instructions on how to do that.
Please help!!!
