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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-25-2020 08:44 PM

HP Recommended
Product: SAMSUNG SCX-4100
Operating System: Microsoft Windows 7 (32-bit)

I'm trying to get a Samsub SCX-4100 to scan to PC.

I have installed the printer and scanner drivers that I can find, and installed the SmartThru4 utility.

If I try to scan using the SmartThru4 utility, I get "Cannot open device: Scanner driver type 103"

 

I see that this is a common problem with this machine, but I really don't know what else to try other than perhaps reflash the printer's firmware.

 

Checking out the machine in Linux, lsusb -v shows that the machine's USB interface only has a printer endpoint: no scanner endpoint which means either the machine is messed up or the scanning is somehow performed through the printer end point, which would be weird.

 

Any advice?

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