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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-10-2018 01:05 AM

HP Recommended
Product: Laser Jet Pro 400 color MFP M475dw
Operating System: Microsoft Windows 7 (64-bit)

Scan to computer was working well with a cable connection direct to printer/scanner.  Suddenly, when I try to scan I get the following messages. 

First: "HP Twain: The HP LJ M1530 MFP Series Scan was not found". 

When I press OK, I then get a second message: "Nitro PDF Professional: Unable ot Scan. Unable to Open TWAIN Device: 'HPLJ M1530 Scan TWAIN' (check power and connections.) (TWCC_BUMMER)"

Any help would be appreciated. Thanks

 

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