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‎02-05-2020 09:31 AM

HP Recommended
Product: Dell Inspiron 1520
Operating System: Linux

Linux Mint 64bit 18.0, HP Officejet-Pro-6970
I get no devices available when I run Xsane when I do $ sudo xsane
I can print wirelessly to the printer scanner, but not scan. I can scan from from the HP to USB.
Scanner was working previously.

I did get a notice:
HPLIP cannot detect devices in your network. This may be due to existing firewall settings blocking the required ports like (5353/udp). When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall.

I could not scan to computer using Ethernet either.

 

The correct HPLIP for my printer /scanner is installed on the computer

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