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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-25-2018 11:32 AM

HP Recommended
Product: Officejet Pro x476dw
Operating System: Microsoft Windows 7 (64-bit)

Scanner light does not work.  The scanner bar does move from side to side.  Everything else works just fine.  Scan/copy does not work because the LIGHT BAR does not illuminate.

 

I have taken off the rear cover and re-seated the black cables and white cables that go from the Main Board to the Scanner Bed.  This did not fix it.  I'm assuming the actual LED LIGHT has gone out.

 

Please advise...

 

Do I need to replace the light bar?  If so what is the part number please and where should I buy it?

 

Thank you
Tyler

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