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HP Recommended
HP OfficeJetPro 8715
macOS 10.15 Catalina

My scanner stopped working. It gave some messages there was a file that was dangerous to  my computer. After deleting them, no change. Rebooted, reinstalled, still no help. Had been using Easy Scan for a couple of years with no problems. I connected hard wire and scan worked momentarily but not Easy Scan. 

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