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HP Recommended
MacBook Air
macOS 11.0 Big Sur
Scanner will not scan
I have a HP ENVY 4500 e-All-in-One Printer series trying to use the scanner and now all I get is this--
You cannot use this function because it has been disabled.

To turn on Webscan, from the Settings tab, click Security, click Administrator Settings, select Enable for Webscan, and then click Apply.
 
Use to able to scan but not not. Did update and now I get 
Redirecting to Secure Page
You are being redirected to a secure HTTPS-enabled version of this page.

Note: The web browser might display a message about the security certificate or connection being invalid. If so, follow the instructions to accept the certificate or connection.

Do not show this message again
I have a Macbook Air and had no problems at all until you people do update and then everything goes wrong and it is not an easy fix. Most of the web pages are unsecure pages and can't use.
dmorey1
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