• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2020 11:06 AM

HP Recommended
Product: HP Color Laserjet Enterprise MFP M577
Operating System: Microsoft Windows 10 (64-bit)

Hi community

SI am no more able to scan to a network folder since several weeks. Testing the connection in the fast setup of the printer setup ends up in: The indicated network folder does not exist. Rightclicking the path in windows explorer shows up the UNC-path, so this path exists for sure. The folder is shared. As a domain name I filled in "WORKGROUP" instead of the ip-address as suggested in the help files of HP. Then I changed the option in the network sharing center. And now I get this error: folder release information invalid. Any suggestions how to fix that? Thank you.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.