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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-16-2020 12:41 PM

HP Recommended
Product: 8710
Operating System: Microsoft Windows 10 (32-bit)

I'm stuck on the  "cartridge cannot be used until printer is enrolled in hp instant ink." The printer was acting up so I gave it a reset. Now i'm stuck. The printer is hardwired to the router but my computer shows my printer is turned off. 

I've hit the back button 4 times and disabled the trade but the same thing keeps happening after I turn it back on. I cannot get passed that  message.  Any help would be appreciated. 

Thanks

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