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‎12-17-2017 02:16 PM - last edited on ‎12-17-2017 09:27 PM by Retired

HP Recommended

I am still attempting to get the printer to work correctly after upgrade to WIN to.  I have downloaded and installed and reinstalled the complete driver. The printer no longer sees the additional tray I have  and will not print from anything from Tray 2 either.  Originally this printer worked perfectly, until Win10. I used it for documents and Tray 3 specifically for Quicken check printing.  Since I purchased it multiple years ago, it was connected to my  home network.  I tried removing it from the network and connecting it to a USB port on the two different computers.  The drivers installed, but still no ability to print from either computer.  As a 20 year IT network engineer, I have connected some pretty cool and complicated LAN and Data Center devices, but nothing has been as difficult as this printer, on Win10.  This is ridiculous.

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