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HP Recommended
HP 4015dn
Microsoft Windows 7 (64-bit)

When I get the HP 4015 image and  import the firmware for the Hp 4015 printer (Version 4.270.2 dated 1/24/2017) it does show up in the repository.  But when I select upgrade firmware, select the printer from the list of discovered printers, after retreiving information the next screen is blank where you are supposed to select the FW version to upgrade to.  The existing firmware is version 4.080.8. 

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