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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2020 08:24 PM

HP Recommended
Product: HP Laserjet Pro MFP M281fdw
Operating System: macOS 10.15 Catalina

I am no longer able to print any documents that has images from word, googledoc, PDF, or websites from my MacBook Pro to my HP Laserjet MFP M281.  It prints all other text and logo images fine.  I can hear the printer initially start but then stops with no error messages.  I used to be able to print fine from same laptop and printer.

 

I have already tried to upgrade software, firmware, drivers, unplugged, reset, everything I can think of on both printer and laptop.  I can print from a older Chromebook and wondering if there is an issue with Mac and HP.  Any suggestions/help would be greatly appreciated.

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