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- Unable to scan using HP DJ 2331

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12-15-2021
09:08 AM
- last edited on
12-15-2021
12:02 PM
by
MayS
Product: HP DESKJET 2331
Operating System: Microsoft Windows 11
I have HP deskjet 2331 printer / scanner / copier.
I recently upgraded my laptop to Win 11.
Post this, I am unable to scan anything on my HP DJ 2331.
Upon clicking the scan option, i get a message saying 'The HP DJ 2300 Series was not found.'
Need help with resolution.
Thank you

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