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‎03-10-2020 12:56 PM - edited ‎03-10-2020 12:57 PM

HP Recommended
Product: HP LaserJet Professional P1100-P1560-P1600 Series
Operating System: Microsoft Windows Server 2019

Hello. We have several P1606dn printers which we provide access to via our print server, a Windows 2019 server. While attempting to update the drivers on the print server, the HP LaserJet Professional P1100-P1560-P1600 Series software was installed. When I attempt to uninstall the software, it asks which printers I'd like removed. If I select any of them, the uninstall process removes that printer from the server, but does not remove the software itself. I do not require that software on the server and would like to remove it. How may I go about doing that without removing the printers from the print server?

 

Thank you in advance for your assistance.

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