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‎02-23-2019 01:14 PM

HP Recommended
Product: HP Deskjet Ink Advantage 4535
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've been troubleshooting this for a long time and I need help. I already checked the internet for a fix and I already followed the steps indicated here: https://support.hp.com/bg-en/document/c05032099. I already uninstalled all HP programs using revo uninstaller, removed the driver from printer server, rebooted my printer, PC, and router. I make sure both printer and my PC connected to the same wifi network/SSID. I checked the IP address and manually inputted it in control panel and windows 10 settings but still it wont connect. The HP printer sometimes showed as online but when I click it, the response was my printer is offline even it is not. I can print and scan using my android's HP smart app but when I try to use the same app from windows app store "HP smart",  It won't work.  Please help me solve this. I'll attach screenshots for reference. Thank you. HP Printer cannot be found.PNGHP Printer Online.PNGHP Printer Unsuccessful Network Installation.PNG

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