Wiatwain Driver is not working for Windows scanner application in dot net for windows 10 OS.

[ashokt4]

Dears,

HP Scanjet pro2500 f1 flat bed scanner is working fine with our Custom Scanning application by using windows application Microsoft dot net in Window 7 OS. we are accessing wiatwain.ds file. it is fine. But when we upgrade our system to windows 10, Custom Scanner application is not working. It is issue with Wiatwain.ds file. Please provide suggestion how can we come across this issue.

Please see below dump analyzed by microsoft.

I am always automatically informed via Email as soon any File was uploaded to one of my workspaces, too.

And I already have looked at it, which means you should contact HP for updated Drivers.

This is the root of the Crash not the twain-DLL itself…but the Twain Stub from HP.

0:006> .exr -1

ExceptionAddress: 02fc4506 (hpsj_0001!DS_Entry+0x0000005a)

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 00000000

   Parameter[1]: 00000001

Attempt to read from address 00000001

0:006> lm vmhpsj_0001

Browse full module list

start    end        module name

02fc0000 02fd2000   hpsj_0001   (export symbols)       hpsj_0001.ds

    Loaded symbol image file: hpsj_0001.ds

    Image path: C:\Windows\twain_32\hpsj_0001\hpsj_0001.ds

    Image name: hpsj_0001.ds

    Browse all global symbols  functions  data

    Timestamp:        Sat Mar 17 00:31:10 2012 (4F63CD3E)

    CheckSum:         0001043F

    ImageSize:        00012000

    File version:     14.0.0.18

    Product version:  14.0.0.18

    File flags:       20 (Mask 3F) Special

    File OS:          4 Unknown Win32

    File type:        2.0 Dll

    File date:        00000000.00000000

    Translations:     0409.04b0

    Information from resource tables:

        CompanyName:      Hewlett-Packard

        ProductName:      Twain Datastub Module

        InternalName:     hpqgnds2

        OriginalFilename: hpqgnds2

        ProductVersion:   14.0.0.18

        FileVersion:      14.0.0.18

        PrivateBuild:    

        SpecialBuild:    

        FileDescription:  TWAIN Data Stub DLL

        LegalCopyright:   Copyright (C) 2001

        LegalTrademarks: 

        Comments:         This is required in order for TWAIN to work with HP imaging software

This seems to be a very old Version of the Stub, and I think there should be anything newer from HP, although the timestamp is from 2012.

You should ask HP for help, if they still support this model of Scanner you are using?I am always automatically informed via Email as soon any File was uploaded to one of my workspaces, too.
And I already have looked at it, which means you should contact HP for updated Drivers.

This is the root of the Crash not the twain-DLL itself…but the Twain Stub from HP.

0:006> .exr -1
ExceptionAddress: 02fc4506 (hpsj_0001!DS_Entry+0x0000005a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000001
Attempt to read from address 00000001


0:006> lm vmhpsj_0001
Browse full module list
start end module name
02fc0000 02fd2000 hpsj_0001 (export symbols) hpsj_0001.ds
Loaded symbol image file: hpsj_0001.ds
Image path: C:\Windows\twain_32\hpsj_0001\hpsj_0001.ds
Image name: hpsj_0001.ds
Browse all global symbols functions data
Timestamp: Sat Mar 17 00:31:10 2012 (4F63CD3E)
CheckSum: 0001043F
ImageSize: 00012000
File version: 14.0.0.18
Product version: 14.0.0.18
File flags: 20 (Mask 3F) Special
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Hewlett-Packard
ProductName: Twain Datastub Module
InternalName: hpqgnds2
OriginalFilename: hpqgnds2
ProductVersion: 14.0.0.18
FileVersion: 14.0.0.18
PrivateBuild:
SpecialBuild:
FileDescription: TWAIN Data Stub DLL
LegalCopyright: Copyright (C) 2001
LegalTrademarks:
Comments: This is required in order for TWAIN to work with HP imaging software

This seems to be a very old Version of the Stub, and I think there should be anything newer from HP, although the timestamp is from 2012.
You should ask HP for help, if they still support this model of Scanner you are using?