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09-16-2020 01:00 PM
Product: Dell Precision M6800
Operating System: Microsoft Windows 10 (64-bit)
I have tried to download the drivers for this printer to my laptop. To no avail it does not recognize the printer. I am attaching via USB cable. I have tried using the USB port, SmartInstaller, and nothing works. Any suggestions? This printer doesn't ever show up in the list of printers when you do a "Windows Update".

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