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‎08-18-2021 03:50 AM - edited ‎08-18-2021 03:59 AM

HP Recommended
Product: LaserJet M1005 MFP
Operating System: Microsoft Windows 10 (64-bit)

I am using M1005 MFP with Windows 10.   In an earlier laptop with Windows 8, the printer driver was installed before upgrading to Windows 10 and it worked fine with all options, just like in Windows 8.

In another laptop with Windows 10 already installed, when I install the driver for M1005, it selects the HP LaserJet M1005 Class Driver by default (see image below):

2021-08-18.png

This driver appears to be a generic one of Microsoft, and does not have any options for manual duplex printing (see image below):

2021-08-18 (1).png

If we try to select the 'HP LaserJet M1005' driver installed by the downloaded file 'LJM1005_Full_Solution.exe', an error "Printer Settings could not be saved.  The remote procedure call failed." is displayed as shown below.

Screenshot 2021-08-18 145133.png

It even stops the print-spooler! (see image below):

2021-08-18 (2).png

Since the rugged M1005 printers are still in use, and we need to use it with Win-10, can you provide a solution to this problem? Could it be because the old 2013 driver is not compatible with Win-10?  But it worked on a Win8 to Win10 upgrade! Can a patch be provided?

(There is another issue of the scanning function not working (scanner not detected by Win-10), which may have to be posted separately?)

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