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‎02-21-2020 01:38 AM

HP Recommended
Product: T920

Dear all,

 

My designjet T920 used to work fine on my computer. 

Last Monday, I was sending two draws from my computer WIN 10 64bit to the plotter. The plotter did not print the orders so i went to the touch screen and delete the orders manually. 

I have installed the latest version from your website. 

T920.jpg

 

The printer is working fine except that the list of available option is less than the before.

 

Before :

before.jpeg

 

After installing the new driver:

 

after.jpeg

screen.jpeg

 

The plotter is on the network with static IP.

 

I am wondering if I have to install another driver or upgrade the firmware. 

 

 

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