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HP Recommended
hp LaserJet 4345 mfp
Microsoft Windows Server 2008 (64-bit)

Hello .

I have hp LaserJet 4345 mfp  and while scan to folder in pdf format file get currupted especially if the file size is 128 KB 0r 125 KB. try with firmwere upgrade but no solution. I observed this issue only with hp LaserJet 4345 mfp.Also please note that this happned randomly. not regularly. Most of time file scan properly but sometime if file size become 128 KB or 125 KB file get corrupt.

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