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‎12-23-2021 08:04 PM - edited ‎12-23-2021 08:08 PM

HP Recommended
Product: HP office jet 7500a wide format
Operating System: Mac OS X 10.11 El Capitan

My touchscreen for my printer won't calibrate?  I can only use the left half of the touch screen.  I have searched online for solutions and went on youtube but I can't seem to find a way to recalibrate the screen or bypass it in anyway.  I know I have an older operating system, but its what I have right now and any downloads don't seem to work with this computer.  

 

When I try to go to settings through the touchscreen, I am not allowed to select the "ok" button.  The touch won't connect in anyway.  I have cleaned the screen, I have tried the trick to (touch home, touch back, touch the right side and back to the back button)  but that won't help either.  I'm stuck where I can't accept anything on the screen.  Any suggestions for me to manually bypass the screen???  I can't seem to find anybody with this same issue.


Thank you for any suggestions.

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