• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-03-2021 06:17 PM - edited ‎06-03-2021 06:18 PM

HP Recommended
Product: HP Inkjet

my hp printer has had many issues over the years, but the latest is the last straw. i just upgraded my network to a high price multi AP system that has the same SSID across the network for a seamless service for my many users. but the printer does not like that.  i have found several thread with this same issue that people have started and apparently given up on with no real answer from hp. in my case, like many others i read on this forum, users have had many other wireless devices including hp laptops that have no issues with multiple APs with same name. but hp printer expert solutions are, forget about all other devices that have no problems with this set up, if you want this printer to work, you "should" give a unique name to each AP, or change the channels on AP's or even one that reads "connect the printer using a wire!" i restarted this thread to find out if hp has finally figured this out, or shall i join the rest of the users who posted on this forum and donate my hp and buy a cannon or brother wireless printer.

Tags (1)
Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.