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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-13-2020 11:14 AM

HP Recommended
Product: HP Color Laser Jet 3600 n
Operating System: Microsoft Windows 10 (64-bit)

I have down loaded the driver, Dot4x64. It appears the down load does not complete the configuration of the download.  The computer recognizes the down  load as installed but then the printer screen shows the driver has not been installed.  I have tried to uninstall and repeat the down load but this has not solved the printer problem.

 

I  have a second similar laptop which is able to print using this printer and driver.  So I am able to confirm the printer should  work on Windows 10. 

 

Any suggestions?

 

 

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