• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2021 10:44 PM

HP Recommended
Product: hp envy 5000 printer

hi - i am a college student who uses my printer to print journal articles of up to 12 pages.  i have used the printer for about a year now, but lately - within the past 2 months or so -  my hp 5000 series printer takes forever to print, and i am also getting error messages that state the printer is unable to print a document...it is on a wireless connection.  i have not have any recent software/driver changes, and my printing process has not changed: when i locate the article (whether through a google search or my university's library), i download the article in a pdf format, and use the print function in the window.  in the past, it would take 5-7 minutes - tops - to print the article...lately it can take 20-40 minutes.

 

help!

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.