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‎08-29-2017 09:53 AM

HP Recommended
Product: office jet 4650 all in one

I have recently re-connected my printer after a couple of months of it being unused. The systems are all telling me that the ink levels are approx half full still. I have cleaned and aligned the printer several times. I have been paying for the instant ink but cant find a way to request new cartridges to see if this is the issue as I think they may have dried up (frustrating when ive been paying forthe service for months and months and have only received one set of replacement cartridges in two years and now I want to use the printer for its original intended purpose I can't print anything!!)

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