• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2020 02:20 PM

HP Recommended
Product: HP Envy photo 6234
Operating System: Microsoft Windows 10 (64-bit)

Hi . Just bought a envy 6234 printer and i tried to setup the printer wifi connection with HP Smart on my smartphone but when that didn't worked i tried the same via the desktop but no luck either. The printer is recognized by the app however when i enter my wifi password of my AP i get the message something is wrong with the password.

 

In my home i use a router (wifi disabled) to assign the IP addresses and i have an AP from UNIFI  Ubiquiti for the wifi.

I have no problem connecting other devices to the AP so i am 100% sure the password is correct (i've even double checked this in the access point configuration) , the mac address filtering is not enabled either.


Eventually i managed to connect the printer via WPS and guess what? it's not connected to the AP but with the WPS of the router as the AP doesn't have WPS. 

So i did managed to get the printer working, however i do want to understand why i can't connect the printer with my AP's password . What could be the issue here?  

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.