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My HP printer will not print on both sides, even through I have it marked print both sides.

1 REPLY 1
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@Jimbob421 

 

Welcome to the HP Community --

 


@Jimbob421 wrote:

My HP printer will not print on both sides, even through I have it marked print both sides.


 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type: Print on 2 sides

 

The post did not capture your Printer Model and Operating System/version.

 

-- Based on what we know --

 

How to Print on both sides of the paper – Duplex – 2-sided

 Print on both sides of the paper with an HP printer

 

Not all printers can automatically print duplex (2-sided).

If your printer is one of these, you must accommodate the printer's limitation and print each side manually.

AND / OR

If your printer can automatically print 2-sided, the reason might include one and more of the following:

  • The printer is not aware of the (loaded) paper size / type -- Tray and Paper
  • The paper size / type is not one of the supported papers for 2-sided printing
  • The printer is in need of a Power Reset (unplug 60 seconds while on -- Plug in - Wait or click to power on)
  • The paper size / type is OK but the paper weight is not supported in the printer and / or for 2-sided print
  • The job setup is missing a setting, is not fully configured, or is in conflict with another setting.
  • Windows -- Printer Properties > Tab Advanced > Driver needs to be checked / corrected to select the HP installed full driver printer software and not the IPP / Microsoft Drivers
  • Duplex is not supported in the selected Tray.

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

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Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

 

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Dragon-Fur

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