• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Unknown device Location:  on Intel(R) ICH8M LPC Interface Controller - 2815 

 

Here is the hardware ID

 

ACPI\HPQ0007
*HPQ0007

4 REPLIES 4
HP Recommended

Hey fubar387,

 

Try this driver for the Quick Launch Button software:  ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45058.exe

 

-Wes


I am an HP employee.
HP Recommended

Hi Wes,

 

Thanks for the quick reponse.

 

I found that sp45058 driver link posted on another forum today and tried it. It didn't solve the issue. I have scraped the Windows 7 load on my client's notebook and I am reloading Windows Vista. He is not very happy with HP at the moment. This notebook is only 8 months old. He just bought another notebook for his wife but he has informed me he will not be purchasing any HP products in the future and I cannot say as I blame him.

 

HP Recommended

Windows XP, Vista and Windows 7 Drivers for device ID: ACPI\HPQ0006, ACPI\HPQ0007 is explained in this document.

Windows 7, Vista, XP Driver for device ID ACPI\HPQ0006, HPQ0007
http://www.tricksguide.com/windows-7vistaxp-driver-for-device-id-acpihpq0006-hpq0006.html

 

Cheers mate 🙂

"Although I am an HP employee, I am speaking for myself and not HP." 🙂
HP Recommended

Thanks, mate!  That did the trick!

 

-Joe

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.