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‎08-22-2009 01:49 AM

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I have instal windows 7 on my laptop and audio doesent work anymore. Is there a working driver or what shout i do? I have tried several drivers but none of them working. 

 

1 ACCEPTED SOLUTION

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‎08-22-2009 06:49 AM - last edited on ‎02-20-2017 01:44 PM by HP Administrator

HP Recommended

Hi,

1. Write down Your p/n number which is under Your computer and looks like this.

 

2.

Hi,

 

Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

 

Below You've got example how to do it:

 

Device ID

Device ID

Device ID

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

View solution in original post

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49 REPLIES 49

‎08-22-2009 06:49 AM - last edited on ‎02-20-2017 01:44 PM by HP Administrator

HP Recommended

Hi,

1. Write down Your p/n number which is under Your computer and looks like this.

 

2.

Hi,

 

Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

 

Below You've got example how to do it:

 

Device ID

Device ID

Device ID

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Was this reply helpful? Yes No

‎08-22-2009 09:49 AM

HP Recommended
OK it says= HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000
HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5
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‎08-22-2009 10:49 AM

HP Recommended
Sorry i forget p/n it´s RE304EA#AK8
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‎08-26-2009 10:50 AM

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Hhmmmm... No solution?
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‎08-26-2009 11:01 AM

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Answer will be today or tomorrow. Sorry somehow I deleted notify on my email client then You replied. 😉
** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-27-2009 05:38 PM

HP Recommended

Try this driver.

 

If it will not work run Windows update maybe this will solve problem with sound.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-28-2009 05:49 AM

HP Recommended
Thank you for this but still won´t work. It says that the HP Quick Launch Buttons compatibility problem...
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‎08-28-2009 04:57 PM

HP Recommended

Uninstall QLB and try to install audio.

Have You tried to find audio driver through Windows Update?

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-29-2009 06:48 AM

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Yes i have tried to find audio driver through Windows Update but nothing. I uninstall QLB and instal audio again but nothing.

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