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Bitlocker problem and BIOS password

‎05-18-2019 07:29 PM

Product: HP Pavilion X2 10-n200nx

My sistem have this problem. It always boot in "Bitlocker Recovery". and asking for activation key, but the problem is she is not the one who created the email that have been login to this device so we cant recover the key. and when I try to enter BIOS, it also asking for a password. the error is "System Disabled 50687203".

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HP Recommended

Bitlocker problem and BIOS password

‎05-18-2019 07:46 PM

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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