Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Computer started up at Troubleshooting Wont boot System repair doesnt work Cant recover

HP Recommended
Hp Pavilion Notebook Model # 15-ab223cI
Microsoft Windows 10 (32-bit)

Last night, My computer wouldnt shut down normally after many attempts so i had to power button twice before it shut down. This morning I turned it on, and it was on the keyboard layout page so I clicked us and it went to a troubleshooting or shut down page. I shut it down, that didn't change anything so i took the battery out for ten minutes, and still nothing changed. In troubleshooting there is recovery manager and advanced options. I tried a startup repair and it “couldn't recover” my pc. I backed up my files, but theres not much else there that I understand, and i don't want to factory reset my computer, There are no error codes or anything it just started up like this and i don't know what caused it.

Edit: I tried some solutions and nothing worked. I cant recover windows from a usb drive and some of the commands that are supposed to clean up and fix problems in command prompt wont work.

HP Support Agent
HP Support Agent
28,882 28,867 1,927 2,550
Message 2 of 2
Flag Post
HP Recommended




Welcome to the HP Support Community!


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation