05-19-2019 08:19 PM
I’m having problems with printing. The black comes out streaky after making 2 or 3 copies in a row. But when I set it to clean the printheads and it prints the test page everything looks fine. I do use remanufactured ink but haven’t had any problems in the past. Should I clean the printheads manually? If so how? Or what should I do? I do make multiple copies at once and I need to make a large amount by tommorrow... what do I do?
05-20-2019 06:22 PM
Welcome to HP support community.
Clean the printhead
On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, and then touch Printer Maintenance.
Touch Clean Printhead, and then touch Continue.
A test page prints.
Examine the test page.
If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.
If the print quality is acceptable, touch Done.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee