Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hi. I have a question for you guys! I have a problem with my disk and i can't fix it.
When i turn on laptop there is a black screen and inscription is :
"Please run the Hard disk test in System Diagnostics.
F2 - System diagnostics"
I do this quick test and it show it's problem with that disk.
ID of this issue: OPL41K-982A8V-MFPURA-6OTX03
How i can fix it?
Or i must go to service with him?
The only info the report generated by the code you posted is this...
Since the error is with the hard drive, I recommend that you install a new one, reinstall Windows 10,
Thank you !
You're very welcome.
If you post the full model number or product number of your notebook, I can give you the link to the service manual and maybe you can fix it yourself and save a lot of money.
Use this guide to find that information...please do not post the serial number.
Didn't find what you were looking for?
Ask the community