cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
2 1 1 0
Message 1 of 2
188
Flag Post

Solved!

[Solved] Mic/Webcam Toggle not showing Status Popup

HP Recommended
HP Envy 15t
Microsoft Windows 10 (64-bit)

Hello All,

I recently did a System Restore to fix an issue on my new HP laptop. Once the restore successfully completed, I noticed that this issue was fixed, but something else wasn't working correctly. I noticed that the mic mute and webcam kill toggle keys weren't displaying the status popup (before the restore process, pressing these keys would momentarily display a small grey box with a microphone/camera with/without a slash at the bottom center of the screen). Its nothing important, but it makes it easier to know when the buttons were pressed. How do I re-enable this popup to appear once the keys are pressed? Is this missing popup related to the registry, group policy, or driver? In other words, where would I go to reenable this feature?

 

Thanks in advance!

1 REPLY 1
Highlighted
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

I never see myself being the first one to report a solution to my own post :D.

 

Anyway, I figured out a solution to this problem. For those of you who have this problem, it's the HP System Event Utility that controls the visibility if this mic/webcam toggle popup. Apparently after my system restore this Event Utility App broke (Each time I searched and clicked on it it wouldn't launch the app). I had to go into Windows 10 Settings > Add or Remove Programs > HP System Event Utility App > Advanced Options > and press Repair underneath the Reset Section. 

 

This successfully repaired the app and now the notification pops up on the toggles!

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation