11-30-2019 09:42 AM - edited 11-30-2019 09:43 AM
my laptop HP Pavilion x2 - 10-n106nl encountered a failure in the eMMC. I want to replace the eMMC with another one but being End Of Life is difficult for me to find the same eMMC size. I found the model of the eMMC but with 64GB. I think that there isn't any issue, but I guess that someone in the community can help me to bring decision.
To resume, the laptop has been provided by default with a "32GB eMMC 5.0 NANO 1.8/3.3V (11,5x13x1.0) – HS400 (SAMSUNG) - KLMBG4GEND-B031" I want to replace it with the same KLMBG4GEND-B031 but upgrade it to 64GB (https://www.samsung.com/semiconductor/estorage/emmc/KLMBG4GEND-B031/). It's possible?
12-03-2019 11:21 AM
@lap82 Welcome to HP Community!
I understand that you would like to upgrade the eMMC with 64GB.
Yes, your computer support eMMC with 64GB.
Please see the manual ( page number 1)
To order the parts, please contact our parts stores or you can contact our phone support.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!