• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-23-2020 12:06 AM

HP Recommended
Product: hp laptop 14-dq2033ca
Operating System: Microsoft Windows 10 (64-bit)

I have an 14-dq2033ca. I have a problem with the touchpad.

On all other touchpads, if I scroll or drag, the scrolling and dragging stop as soon as I lift my fingers from the touchpad.

the scrolling and dragging stay active for about 1 second unless I single-click.

  • What should happen: Just the mouse cursor moves.
  • What actually happens: The dragging is still active, so the window keeps moving.

The drag won't stop unless I wait about 1 second or click somewhere else.

Same thing happens with scrolling a lot of the time--the scrolling won't stop unless I single click or stay off the touchpad for about 1 second.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.