Poly Rove and Teams via DHCP

[David-S-82]

We're trying to onboard the Poly rove DECT handset to MS Teams using this guide: https://kaas.hpcloud.hp.com/pdf-public/pdf_9127377_en-US-1.pdf - it all works and I have the phone online; the issue is that one of the steps is logging into the web interface to set the provisioning URL.

As we have more than 100 phones to provision we tried setting DHCP option 160 to https://apac.ipp.sdg.teams.microsoft.com/00$%7BIPEI%7D.cfg then doing a factory reset in the hopes of bypassing that step, but it didn't appear to work; and we still had to set the provisioning URL manually.

Just after some support.  Is option 160 supported on these models?  We'd really prefer to use DHCP to set this if it can bypass us the manual setup step.

[M_Salman]

Hi @David-S-82 , Welcome to Poly HP Support Community.  
 
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman