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‎02-25-2012 03:18 PM - last edited on ‎04-18-2016 04:25 PM by HP Administrator

HP Recommended

 

Hello, every time I turn on my HP G60-635DX Notebook, I get a black screen with the cursor just blinking. I'm running Windows 7 64-bit and I tried to do a system recovery using the recovery CD's that I purchased online, but the computer will not get past the blank screen. I tried clicking on the F11 key but nothing happens. How can I return the computer to the factory settings using the recovery CD if I'm unable to get past the blank screen with the blinking cursor? Here are the product specifications for my notebook http://support.hp.com/us-en/document/c02033074

 

Thanks

 

PG

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