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‎03-29-2013 04:11 PM - last edited on ‎02-23-2017 04:41 PM by HP Administrator

HP Recommended

If you've ever backed up your files and been unable to access the data you know it can be very frustrating.  Often times users will attempt to retrieve their data from the discs only to find that one of the discs does not work.  At first glance this appears to mean that you can not get back to your data.  Luckily there is a workaround.

This thread applies to backup CDs created using the "backup" feature of the HP System Recovery available through the F11 menu during boot.  For more information on this feature take a look at this document.

 

You will need to download and install 7-ZIP.  Here is a direct link to their site.

 

After installing 7-ZIP launch the program and navigate to your CD drive.  You should then see a series of files named *number*.WIM.  Double click on the first of these files and it will open showing your C: drive.  You can then navigate through the files and select the ones you'd like to keep.  To keep the files simply select them and click the "extract" button at the top of the application.

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