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‎05-09-2013 02:18 AM

HP Recommended

Hi,

 

My daughter has a Pavillion g7 running on Windows 7, which will not load.  When the power button is pushed the fan spins, white power light comes on, the white light on the side comes on (does not flicker) and the broadband light comes on but stays orange in colour (does not turn white as when connected to broadband).

 

I have tried tapping F2, F8, F10 and F11 when pushing the power button.  I still cannot get passed the black screen.

 

I have tried the above on battery only and power lead ony, still no change.

 

Is there anything else that I can try?

 

 

Thanking you in advance for any suggestions.

 

Andy Baxter

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